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Locked out of quickbooks desktop |
Locked out of quickbooks desktop
Learn what to do if you see "file in use" or other errors that temporarily block you from using your company file in QuickBooks Desktop for Windows. Don't worry, your company file is still in good shape. Usually these errors happen when another user is doing a QuickBooks task that's limited to one user at a time, even in multi-user mode. In that case, you can start your task as soon as the other user finishes.
If you know who the user is, you may want to reach out and ask for a heads-up when they're done. If you're sure the error isn't because of another user, here are other solutions to try. If the error consistently refers to a specific user, and that user is not actually doing a task in QuickBooks, try these steps:. These messages usually indicate performance issues.
Examples include network issues, database issues, conflicting programs, and a server or workstation that doesn't meet the system requirements for QuickBooks. Try these articles for help:. The QuickBooks Tool Hub brings together various tools to help you fix common problems. Need to make changes or updates to your accounts or subscriptions? Visit the Account Management Page. QuickBooksHelp Intuit. Do you see one of these errors when you try to open or edit your company file? Company File in use.
Please wait. Only one user at a time is allowed to do a task. Another QuickBooks user is currently performing a task which must finish before you can continue. Sorry, you cannot change this transaction now. Another user is currently doing a task that uses that in this transaction. The automatic entry of transactions is being skipped because another user is accessing them.
If the error says another user is doing something Usually these errors happen when another user is doing a QuickBooks task that's limited to one user at a time, even in multi-user mode. On another workstation, open QuickBooks. Go to the Company menu and select Users , then View Users. Go back to the list of users. If the specific user no longer appears as signed in, you should be able to do the task without the error.
Try these articles for help: Resolve QuickBooks Desktop performance issues: Manage your computers Resolve QuickBooks Desktop performance issues: Manage your data file If the error appears on multiple workstations Solution 1: Check for multiple host computers and stop hosting on all workstations Open QuickBooks.
From the File menu, select Utilities. If Host Multi-User Access appears on the menu, go to the next step. Close QuickBooks. Repeat the steps above on all workstations that do not host the company file. Open QuickBooks and try doing the task that caused the error. If you still get the error, go on to solution 2. Solution 2: Stop and restart QuickBooks services on the server Go to the server and make sure all workstations have QuickBooks closed.
Select the Start menu and then select Run. In the Open field, enter services. Select the Start link. This will let users access the company file again when they sign in. Open QuickBooks and try doing the task.
If you still get the error, go on to solution 3. Open the tool hub. Select the Program Problems tab. Run each of the tools on the Program Problems tab. After you run each tool, try doing the task again in QuickBooks. If you still get the error, go on to solution 4. In the Users and Roles window, select New. In the User Name field, add a name. If you want, you can add and confirm a password.
From the Roles window, select a role, select Add , then OK. If you need to make other changes to the role, select the Role List tab, then select Edit. Add or reassign permissions as needed, then select OK. Select Close in the Users and Roles window. Sign out of QuickBooks on the workstation. Then sign in as the newly created user. Try doing the task as the new user. If the error still appears, go on to solution 2. Solution 2: Create a new Windows user with admin rights Follow the steps to create a new Windows user with admin rights.
Sign in to Windows as this user on the workstation. Right-click on the QuickBooks icon on your desktop and select Run as administrator. This should let you do the task on the workstation without getting the error. Was this helpful? Yes No.
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